Welcome to Shri Mahakal Movers & Packers. These Terms and Conditions explain the rules and conditions for using our website shrimahakalmovers.in and booking our moving, packing, shifting and transportation services.
By using our website or contacting us for service, you agree to these Terms and Conditions.
Company Details
Business Name: Shri Mahakal Movers & Packers
Mobile No.: 7665023355
WhatsApp No.: 7665023355
Address:
Office No. 1, Patil Complex, Lodha Splendora Compound, GB Road, Thane West, Maharashtra 400615
Services We Provide
Shri Mahakal Movers & Packers provides the following services:
Home Shifting
Office Shifting
Commercial Shifting
Local Shifting
Transportation
Car Transportation
Bike Transportation
Loading and Unloading
Packing and Unpacking
Warehouse Support
Insurance Assistance
Service availability may depend on location, goods type, manpower requirement, vehicle availability and final booking confirmation.
Quotation and Pricing
All quotations are provided based on the details shared by the customer, such as:
Pickup location
Delivery location
Quantity of goods
Type of goods
Floor level
Lift availability
Packing requirement
Distance
Vehicle requirement
Labour requirement
Additional services, if any
If the actual goods, distance, location condition or service requirement is different from the details shared earlier, the final charges may change.
Booking Confirmation
A booking is confirmed only after the customer agrees to the quotation and service schedule. Shri Mahakal Movers & Packers may request advance payment for booking confirmation.
Booking dates and timings are subject to availability, traffic conditions, weather, manpower and vehicle scheduling.
Customer Responsibilities
Customers are requested to:
Share correct pickup and delivery details
Inform us about fragile, valuable or sensitive items in advance
Keep important documents, jewellery, cash and personal valuables separately
Ensure parking space and building permission, if required
Inform society/security staff before shifting
Check goods before and after delivery
Provide correct contact details for coordination
Shri Mahakal Movers & Packers will not be responsible for loss of cash, jewellery, documents or personal valuables if they are packed with general goods without prior information.
Packing and Handling
We take reasonable care while packing, loading, transporting and unloading goods. Fragile items must be declared clearly before packing so that extra care and suitable packing material can be arranged.
Damage risk may increase if the customer chooses self-packing or does not disclose fragile/high-value items.
Vehicle Transportation
For car transportation and bike transportation, customers must remove personal belongings from the vehicle before pickup. Vehicle documents, keys, fuel level and condition should be checked before transportation.
Any existing dents, scratches or damage should be noted before pickup wherever possible.
Insurance Assistance
Insurance assistance may be provided if required by the customer. Insurance is subject to the terms, conditions, coverage and approval of the respective insurance provider.
Shri Mahakal Movers & Packers provides assistance only and does not guarantee insurance approval, claim approval or claim settlement.
Warehouse Support
Warehouse support may be provided based on availability and customer requirement. Customers should clearly inform us about the type of goods, storage duration and any special storage needs.
Storage charges, handling charges and transportation charges may be separate depending on the requirement.
Cancellation and Rescheduling
Customers should inform us as early as possible for cancellation or rescheduling.
Cancellation or rescheduling charges may apply if:
Vehicle has already been arranged
Labour has already been assigned
Packing material has already been used
Team has already reached the pickup location
Booking was cancelled at the last moment
Any advance refund, if applicable, will depend on the work already completed and expenses already incurred.
Delay and Unavoidable Situations
Shri Mahakal Movers & Packers tries to complete every move on time. However, delays may happen due to:
Traffic
Weather
Road restrictions
Vehicle breakdown
Building/society permission issues
Customer-side delay
Labour or loading difficulties
Natural or unavoidable conditions
We will try to coordinate and complete the service as soon as possible in such situations.
Damage or Loss Claims
Customers should inspect goods at the time of delivery. Any damage or missing item should be reported immediately during unloading or delivery.
Claims made after completion of service may be difficult to verify. Any damage claim will be reviewed based on packing type, item condition, handling process, service type and insurance coverage, if applicable.
Prohibited Items
Customers should not include the following items in normal shifting goods:
Cash
Jewellery
Important documents
Illegal items
Hazardous materials
Explosive items
Perishable food
Flammable liquids
Live animals
Any item restricted by law
The customer will be responsible for any issue caused by undeclared, illegal or unsafe items.
Payment Terms
Payment must be made as agreed during booking or before final delivery, unless otherwise confirmed in writing.
Accepted payment methods may include cash, UPI, bank transfer or other available payment options.
Shri Mahakal Movers & Packers may hold delivery or completion support if payment is pending.
Website Information
The information on this website is provided for general service awareness. We try to keep all details accurate and updated, but service details, pricing, availability and policies may change without prior notice.
Privacy
Customer information shared through website forms, phone calls or WhatsApp may be used to respond to enquiries, provide quotations and deliver services. Personal data handling should also be read with our Privacy Policy.
India’s Digital Personal Data Protection Act, 2023 provides a legal framework for digital personal data processing and recognizes both individual privacy rights and lawful data processing needs.
Limitation of Liability
Shri Mahakal Movers & Packers will provide services with reasonable care and responsibility. However, we will not be liable for indirect losses, business losses, delays caused by unavoidable situations, or loss of undeclared valuables.
Nothing in these Terms is intended to limit any customer rights available under applicable law.
Governing Law
These Terms and Conditions are governed by the laws of India. The Indian Contract Act, 1872 defines and governs important principles related to contracts in India.
Consumer service matters in India are also covered under the Consumer Protection Act, 2019, which is intended to protect consumer interests and provide a framework for consumer dispute resolution.
Changes to These Terms
Shri Mahakal Movers & Packers may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For questions related to these Terms and Conditions, please contact us:
Shri Mahakal Movers & Packers
Mobile No.: 7665023355
WhatsApp No.: 7665023355
Address:
Office No. 1, Patil Complex, Lodha Splendora Compound, GB Road, Thane West, Maharashtra 400615
